AI x Business Writing and Emails
Class types
Class types
About this course
This 2-day intensive programme is designed to transform the way professionals communicate in writing — from crafting high-impact business documents and persuasive emails to leveraging AI tools for speed, accuracy, and style.
Participants will learn proven frameworks, practical techniques, and real-world strategies to ensure every message is clear, professional, and results-driven.
The course combines business writing fundamentals with the latest AI-powered tools to help participants write faster, smarter, and sharper without losing their unique voice.
Who should attend?
- Corporate professionals who communicate through email, reports, and proposals.
- Sales, marketing, and client service executives seeking persuasive writing skills.
- Managers and leaders who need to influence decisions through written communication.
- Entrepreneurs and freelancers who want to write with clarity and professionalism.
- Anyone looking to integrate AI tools into their daily writing process for greater efficiency.
Learning Outcomes
By the end of this program, participants will be able to:
- Apply the 4Cs (Clarity, Conciseness, Correctness, Courtesy) to all workplace writing.
- Structure messages so that key points are understood within 10 seconds.
- Use persuasive frameworks (AIDA, PAS) for proposals and pitches.
- Write emails that get read, get responses, and build relationships.
- Confidently integrate AI tools for first drafts, editing, and tone refinement.
- Reduce editing time by 50% through AI-assisted proofreading.
- Develop a personalised 30-day writing improvement plan.
Program Duration
- 2 Days (14 Hours Total)
- Day 1 – Mastering Business Writing That Works in the Real World
- Day 2 – Applying AI to Write Faster, Smarter & Sharper
Course Content
Module 1: Why Business Writing Determines Workplace Success
Objective:
Content & Activities:
- The “Cost of Bad Writing” – statistics & real corporate case studies.
- The 4Cs Framework: Clarity, Conciseness, Correctness, Courtesy.
- Common workplace writing mistakes with live before/after examples
Module 2: Writing with Purpose – Audience & Message Planning
Objective:
Content & Activities:
- 5W1H + Audience Mapping (“Who Reads What”).
- BLUF (Bottom Line Up Front) for busy executives.
- Choosing tone (formal, semi-formal, persuasive).
Module 3: Proven Structures for Maximum Impact
Objective:
Content & Activities:
- Inverted Pyramid for reports & updates.
- AIDA & PAS frameworks for persuasive writing.
- Formatting for readability: paragraph length, bullet points, visual flow.
Module 4: Email That Gets Read and Gets Results
Objective:
Content & Activities:
- Crafting compelling subject lines.
- The 3-Part Email Blueprint: Purpose → Details → Action.
- Email etiquette to build trust and relationships.
Module 5: AI as Your Writing Partner
Objective:
Content & Activities:
- How to integrate AI without losing your brand voice.
- Live demo: ChatGPT, Grammarly, Quillbot.
- Prompt mastery: structure, tone control, constraints.
- AI Ethics: privacy, fact-checking, brand safety.
Module 6: Editing, Proofreading & Quality Control with AI
Objective:
Content & Activities:
- The 3-Layer Edit process: Content → Structure → Grammar.
- Using AI for tone refinement & summarisation.
- Creating a custom AI “writing assistant” persona.
Module 7: Practical Writing Lab – Real Work Simulation
Objective:
Content & Activities:
- Scenario options: client complaint response, project update, sales follow-up.
- Group work: Create 1 email + 1 document (memo/report) using AI + manual editing.
- Peer review with Impact Checklist.
Module 8: From Learning to Daily Execution
Objective:
Content & Activities:
- Final individual assessment: Business email + short document (AI + manual edit).
- Trainer feedback with improvement tips.
- Personal 30-Day Writing Plan: goals, tools, templates, practice schedule.
Certification
Participants will receive a RichWorks Academy Certificate of Completion for AI × Business Writing & Email – Impact-Driven 2-Day Programme upon successfully completing the course.
